Terms of Service

1. The service

MultiEdge provides message-distribution infrastructure that carries signal content between a publishing firm and its subscribing clients. The service is designed and operated by RocketEdge.com Pte. Ltd., Singapore ("MultiEdge", "we"). MultiEdge does not execute orders, provide investment advice, operate a marketplace, or rank strategies. It does not author, score, filter, summarise, alter, endorse or recommend any signal. Signal content is owned by, and is the sole responsibility of, its publisher. The service is an information-and-communication-technology service; no regulated function of any publisher or subscriber is outsourced to, or performed by, MultiEdge.

2. Eligibility

The service is available only to institutional and professional participants that complete know-your-business (KYB) verification, performed by MultiEdge at onboarding. "Institutional and professional participant" means a firm that falls within the professional or institutional category applicable in its own jurisdiction — for example an institutional investor or opted-in accredited investor under Singapore's Securities and Futures Act, a professional client or eligible counterparty in the European Union or United Kingdom, or an institutional account within the meaning of FINRA Rule 4512(c) in the United States. You represent that your firm meets the applicable test, will tell us if that changes, and that your use complies with the laws and regulatory permissions applicable to your firm. There is no retail surface and no self-serve signup for unverified parties.

3. Publisher representations

As a publisher you represent and warrant, on each publication, that:

• you are the sole author of the signal content, or hold all rights needed to distribute it, and you grant MultiEdge only the licence required to store, sequence, deliver, retry, replay and archive it;
• you hold every licence, registration, exemption or permission that your distribution of that content requires in your jurisdiction and in each subscriber's jurisdiction, and you remain the regulated party for it — including any obligations that attach to producing or disseminating investment recommendations, and any marketing or performance-advertising rules applicable to how you describe it;
• each subscriber you entitle is your own client, is eligible under section 2, and receives the content under your own terms and disclosures;
• the content is lawful, is not manipulative or misleading, and does not contain personal data beyond what the schema requires; and
• you will not represent MultiEdge as having reviewed, verified, validated or endorsed any signal or any performance derived from it.

4. Subscriber representations

As a subscriber you represent and warrant that:

• your firm is an institutional or professional participant under section 2, and the individuals you nominate act for the firm;
• you understand that MultiEdge gives no advice, makes no recommendation, and holds no view on any signal; any investment decision is yours or your publisher's, and you do not rely on MultiEdge for it;
• execution, if any, happens in systems and accounts you control; MultiEdge never routes orders and never holds broker credentials;
• you will not redistribute signal content to persons who are not eligible under section 2, and not to retail investors in any jurisdiction; and
• where your firm is a regulated entity, you have assessed the service under your own outsourcing, operational-resilience and third-party risk rules and told us which contractual terms (section 6) you require.

5. Acceptable use

You may not use the relay to distribute content you lack rights or permissions to distribute, to reach non-eligible recipients, to reach persons in sanctioned jurisdictions or on sanctions lists, or to misrepresent delivery records as endorsements of strategy performance. Delivery records attest to transmission and receipt only.

6. Regulatory cooperation, audit and outsourcing terms

Where a subscriber or publisher is a regulated financial entity, we will enter into the contractual terms its regulator requires of a technology or outsourcing provider, including: a complete description of the service and its sub-contractors; the countries in which the service is provided and data is stored and processed; service levels and incident assistance; access, recovery and return of your data on termination; termination rights and notice periods; audit, inspection and information rights for you, your appointed auditor and your competent authority; cooperation with competent and resolution authorities; business-continuity commitments; and exit assistance. These terms are available as a schedule to a signed order form — for example an EU DORA Article 30 schedule, a schedule reflecting the MAS Guidelines on Outsourcing, an FCA SYSC 8 schedule, or a NYDFS Part 500 third-party-service-provider security schedule.

7. Data protection

Our privacy policy describes the personal data we hold, where it is stored, our sub-processors and the transfer mechanisms we rely on. Where we process personal data on your instructions we will sign a data processing agreement with you.

8. Early access; no SLA

The service is currently offered as an early-access release. Availability and durability figures published anywhere are engineering design targets, not contractual service levels. No SLA applies unless agreed in a signed order form.

9. Fees

Fees are flat subscription and usage fees for message delivery, as published on the pricing page or agreed in an order form. No fee is calculated by reference to trades executed, assets under management, or the performance of any signal, and MultiEdge shares no revenue with any publisher.

10. Liability and indemnity

To the maximum extent permitted by law, MultiEdge's aggregate liability is capped at fees paid in the preceding three months. MultiEdge is not liable for trading outcomes arising from signal content, which it neither authors nor reviews, nor for indirect or consequential loss. Each publisher indemnifies MultiEdge against claims arising from the content it publishes or from a breach of section 3; each subscriber indemnifies MultiEdge against claims arising from its onward use or redistribution of content or a breach of section 4.

11. Suspension and termination

We may suspend or terminate access for breach of these terms, for a sanctions or KYB finding, or where required by law or a competent authority. On termination you may export your signals and delivery records for the retention window; delivery evidence already archived to write-once storage is retained for the archive period described in the privacy policy because it exists to answer disputes and regulatory enquiries.

12. Governing law

These terms are governed by the laws of the Republic of Singapore, and the courts of Singapore have exclusive jurisdiction, without prejudice to any mandatory rule of a regulated participant's home jurisdiction.

13. Status of this draft

This is a placeholder draft. Definitive terms will be published following counsel review before any production launch. The representations in sections 2–4 and 9 restate the operating position described on the compliance page; they are included here so that they bind at contract, not only as posture. Questions: access@multiedge.ai.